Privacy Policy

This privacy statement describes how your personal information is collected, used, and shared when you visit laurazorrilla.com

What information I collect

Laura Zorrilla is responsible for collecting, processing, storing and safe-keeping personal and other information as part of providing a service and carrying out regular business activities. Your personal information is managed in accordance with data protection legislation, including the Data Protection Act 2018.

In accordance with Data Protection Legislation, I only collect and process information which I require to meet the specific purposes as stated above. The information I may collect about you could include, but is not limited to:

  1. Contact details;
  2. Personal details and identifiers;
  3. Bank details and financial information;
  4. Details about your occupation and business;
  5. Details about how you use my website, including technical data such as IP address.

How I collect, use and share personal data

Most personal information is provided directly and voluntarily by you when you engage with me in order to enquire about or purchase my services or products. I will collect information from you when:

  1. You book my proofreading or editing services;
  2. You contact me for information via my website or social media channels, by phone or email;
  3. You sign up to my newsletter or mailing list;
  4. You post on my social media channels, website or blog;
  5. You work with me in a commercial capacity.

I collect this information in order to make available to you my services or products and to communicate with you in relation to my services or products. I may use the information collected to:

  1. Allow me to process a booking for a product or service which you purchase from me;
  2. Create a profile for you on my client database;
  3. Record your agreement to my terms and conditions of service;
  4. Contact you during an ongoing project;
  5. Issue invoices for booking fees and completed services;
  6. Send you my newsletters and/or provide you with information, products or services that you request from me or which I feel may interest you, where you have consented to be contacted for such purposes; 
  7. Respond to enquiries you make about my services or products;
  8. Ensure that content from my Site is presented to you in the most effective manner for you and your computer or device;
  9. Allow you to access and utilise the service or product you have purchased from me;
  10. Notify you about changes to my services or products;
  11. Provide personalised content and advertising that is targeted to your interests;
  12. Ensure that I am compliant with the legal requirements of HM Revenue and Customs (HMRC).
  13. Get feedback from you regarding the quality of my services or products.

Your personal information is shared with the third parties Hostinger and Google Analytics to help me use them as described above.

  • The Site is hosted by Hostinger. Information hosted by or through Hostinger is subject to their privacy policy. By using the Site, you are agreeing to be bound by Hostinger’s privacy policy: https://www.hostinger.com/uk/legal/privacy-policy
  • Google Analytics is also used to understand how the Site is used. You can read more about how Google uses your personal information here: policies.google.com/privacy, and you can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout

Your personal information may also be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information I receive, or to otherwise protect my rights. However, I will not sell or lend your personal data to third parties or share your personal data for marketing purposes without your express consent. 

How I store and transfer your information

I have in place appropriate technical and organisational measures to ensure the security, confidentiality, integrity and availability of personal data I control. Your information is securely stored in my password-protected email account (Gmail) and in Google Drive and OneDrive, my cloud-based management systems. 

I will only keep your personal data for as long as is necessary to meet the requirements for which it was collected. 

I maintain your personal information for my records unless and until you ask me to delete it. Providing I am compliant with HMRC’s legal requirements, I will delete your information upon request. If you would like to exercise this right, please contact me using the contact information below.

Links from my website

The Site contains links to and from other websites which are operated by individuals and companies over which I have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use policies. I do not accept any responsibility or liability for these policies. I advise you to check the policies for third-party sites before you submit any personal data to the website. 

Marketing emails

I may send you marketing emails and communications when you have opted in or otherwise given consent for me to do so. I will make it as easy as I can for you to opt out of unwanted processing, providing it does not restrict my ability to provide you with the primary service you have requested.

Cookies and website analytics 

I use website analytics to provide the best user experience and service to you and to evaluate and improve my Site. I utilise third-party data analytics service providers to improve my visibility and to monitor website browser behaviour and navigation across my Site.

These third-party data analytics service providers collect this information using cookies on my behalf in accordance with my instructions and in line with their own privacy policies. Our service providers may collect the following data about the way you use my site, which will almost always be anonymised and aggregated before reporting back to me:

  1. Number of visitors to my Site;
  2. Pages visited whilst using the site and time spent per page;
  3. Page interaction information, such as scrolling, clicks and browsing methods;
  4. Source location and details about where users go when they leave the site;
  5. Page response times and any download errors;
  6. Technical information relating to end-user devices, such as IP address or browser plug-in

If you wish to limit or reject cookies associated with my Site, you can do this in your browser settings. Please be aware that by choosing to limit or reject cookies from my Site, you may not be able to use or benefit from certain features, particularly the features designed to personalise your experience.

Changes to my policy & future processing 

This Privacy Policy may be updated from time to time in order to reflect, for example, changes to my practices or for other operational, legal or regulatory reasons.

I do not intend to process your personal information except for the reasons stated within this Privacy Policy. I reserve the right to update this Privacy Policy from time to time. Please refer to my website periodically so that you may access and view my updated Privacy Policy. This will ensure that you understand how I am using your personal data and your legal rights around my usage of such personal data.

If you have any questions or concerns regarding my data protection or privacy policies or requests for modification or removal of your data, please contact me at editor@laurazorrilla.com.

Should you still have concerns about the way in which I manage your personal data, then you should contact the relevant supervisory authority, which in the UK is the Information Commissioner’s Office. Visit ico.org.uk/global/contact-us.